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Privacy Policy

Privacy Notice for Crunchy Hydration LLC ("Crunchy")

This privacy notice describes how Crunchy Hydration LLC ("Crunchy," "we," "us," or "our") collects, stores, uses, and shares ("processes") your personal information when you use our services ("Services"), such as when you:
  • Visit our website at drinkcrunchy.com, or any other website that links to this privacy notice.
  • Engage with us through sales, marketing, or events.

Questions or concerns? This notice helps you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our Services. For any questions, contact us at hello@drinkcrunchy.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide 

We collect personal information that you voluntarily provide when you:

  • Register on our Services
  • Express interest in our products
  • Participate in activities or contact us

Types of Personal Information:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Billing addresses


Sensitive Information: We do not process sensitive information.

Payment Data: For purchases, we may collect payment details like card number and security code. All payment data is securely stored by Shopify. You can view their privacy policy [here](https://www.shopify.com/legal/privacy).

Accuracy: All personal information you provide must be true, complete, and updated. Notify us of any changes.

Automatically Collected Information


We automatically collect certain technical information when you use our Services, such as:

  • Device and usage data (IP address, browser type, operating system)
  • Referring URLs, country, and location
  • Data about how and when you use our Services


Cookies and Tracking: We use cookies and similar technologies for analytics and improving our Services. The information collected includes:

  • Google Analytics (Website analytics)
  • Meta (Facebook/Instagram) (Social media advertising)
  • Klaviyo (Email marketing)


2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to:
  • Create and manage user accounts
  • Deliver services and respond to inquiries
  • Fulfill orders and handle payments
  • Request feedback and send marketing communications (with your consent)
  • Provide targeted advertising and personalized content
  • Evaluate and improve our Services and marketing strategies

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with third-party service providers, including:
  • Sales & Marketing Tools (e.g., Klaviyo, Attentive)
  • Social Media Platforms (e.g., Meta)
  • Analytics Services* (e.g., Google Analytics)
  • Performance Monitoring Tools


Business Transfers: We may share your information during mergers, acquisitions, or sales of assets.

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and similar technologies. Refer to our [Cookie Policy](#) for details and how to manage your preferences.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this notice or as required by law. When no longer needed, we will securely delete or anonymize the information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable security measures to protect your information. However, no system can guarantee complete security. Use our Services at your own risk and ensure access is via secure environments.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing Consent: If you provided consent for processing your information, you may withdraw it anytime by contacting us at hello@drinkcrunchy.com.

Opting Out of Marketing: Unsubscribe via email links, SMS replies, or by contacting us directly. We will continue sending service-related messages as necessary.

Account Information: To review, change, or delete your account information, contact us. We may retain certain data to comply with legal requirements.

Cookie Preferences: Adjust your browser settings to manage cookies. Opt out of interest-based advertising [here](http://www.aboutads.info/choices).

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to Do-Not-Track (DNT) signals due to the lack of a uniform standard. We will update our practices if a standard is adopted in the future.

9. UPDATES TO THIS NOTICE

We may update this privacy notice periodically. The "Revised" date will indicate the latest update. We encourage you to review this notice regularly.

10. HOW CAN YOU CONTACT US?

For questions or comments about this notice, reach out to:

**Crunchy Hydration LLC**
info@drinkcrunchy.com

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